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Refund & Billing Policy

Last updated: September 15, 2025

At GoGHL.ai [Unyfox Consultancy LLP], we're committed to helping agencies and businesses succeed with seamless WhatsApp integration inside GoHighLevel. To help you experience the platform risk-free, we offer a 7 Days free trial — no credit card required.

7 Days Free Trial

Before subscribing, every user gets full access to the GoGHL.ai platform during a 7 days trial. This trial is designed to let you:

  • Test key features like messaging, automation, and dashboard tools.
  • Ensure compatibility with your GoHighLevel account.
  • Confirm our platform meets your business needs.

No charges are applied during this trial unless you voluntarily upgrade to a paid plan.

When Do We Charge

After your trial ends, we charge before the commencement of service.

Your billing cycle starts from your subscription commencement date:

  • Monthly Plan → every 30 days from your start date (Defined a month, or monthly hereafter).
  • Annual Plan → every 365 days from your start date (Defined as a year, annual, annually or yearly hereafter).

In case of additional subscriptions, we can either:

  • Charge on a prorated basis and align it to your existing billing cycle, or
  • Bill it separately on the new activation date.

No Refunds After Payment

Because our services are digital and include infrastructure costs (like messaging instance setup and hosting), we do not offer refunds for the current month in which cancellation occurs.

  • Monthly plans: No refunds for unused time within an active month. Cancellation ensures you will not be billed from the next monthly cycle onwards.
  • Annual plans: No refunds for the cancellation month. You’ll only be refunded for the remaining months in your billing cycle after cancellation is processed.

Subscription Management & Cancellations

  • You can cancel or modify your subscription anytime.
  • Cancellations can be raised via [email protected].
  • Processing takes up to 48 hours, and you’ll receive written confirmation once completed.

Important Notes

  • Legal Compliance: Nothing in this policy affects rights you may have under applicable consumer protection laws in your country.
  • Payment Terms: All subscriptions are billed in advance on a recurring basis according to your billing cycle.
  • Taxes: Applicable taxes for example VAT/Sale Tax/GST will be added based on your jurisdiction, if required by law.
  • Service Availability: Refunds are not provided for downtime or outages, as service delivery includes infrastructure costs.

Need Help?

If you face technical issues or believe you were charged in error, please contact us:

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